Shipping policy

At POSH by Steff, we want every delivery to feel effortless.
All orders ship from Adelaide, Australia, and every parcel is packed with love and care.

SHIPPING WITHIN AUSTRALIA

  • Free standard shipping on orders over $80.00 (3 - 7 business days)
  • $10 standard shipping on orders below $80.00 (3 - 7 business days)
  • $15 Express Shipping on all orders (1 - 3 business days)

INTERNATIONAL SHIPPING (Exact local currency conversion is displayed during purchase)

New Zealand

  • Free standard shipping on orders over NZ$100.00 (4 - 10 business days)
  • NZ$15 standard shipping on orders below NZ$100.00 (4 - 10 business days)
  • Free Express shipping on orders over NZ$230.00 (2 - 5 business days)
  • NZ$30 Express shipping on orders below NZ$230.00 (2 - 5 business days)

United States

Duties and taxes are automatically calculated at checkout.

  • Free standard shipping on orders over A$200.00 (Approx. US$135): 5 – 9 business days
  • Flat Standard shipping A$25 (Approx. US$18): 5 – 9 business days
  • Free Express shipping on orders over A$300.00 (Approx. US$200): 3 – 6 business days
  • Flat Express shipping A$40 (Approx. US$28): 3 – 6 business days

United Kingdom

Duties and taxes are automatically calculated at checkout

  • Free standard shipping on orders over A$200.00 (Approx. £105): 4 – 7 business days
  • Flat Standard shipping A$30 (Approx. £16): 4 – 7 business days
  • Free Express shipping on orders over A$320.00 (Approx. £160): 3 – 5 business days
  • Flat Express shipping A$45 (Approx. £24): 3 – 5 business days

Please ensure all details are correct upon checkout. If you need to change the address of your parcel, please email us urgently at hello@poshbysteff.com.au.

We provide next business day dispatch on all orders placed Monday - Friday. If your order is urgent, please email us prior to placing your order to see how we can help assist you.

Orders placed after 12pm on Friday, the rest of the weekend and on public holidays will be dispatched the following business day.

Once your order has been shipped you will be sent via email a copy of the tracking number so you can follow your order.

Posh by Steff cannot accept responsibility for loss or any damage to your package once shipped. Please note that Posh by Steff cannot be held responsible for postage delays that occur after your order has left our care. Please be in touch with the courier company if you have any questions about where your parcel may be.

If you have any further questions about our shipping policy, please email us at hello@poshbysteff.com.au.